Crain Buick GMC of Springdale

Nov 14, 2025
Close-up of a red GMC truck grille at Crain Buick GMC of Springdale in Northwest Arkansas.

If you’re looking at a new GMC or already own one here in Springdale, understanding your warranty can make everyday driving a lot easier. GMC builds vehicles with long-term dependability in mind, but knowing what’s covered and what isn’t helps you stay ahead of repairs and maintenance. This guide breaks the details down in a simple, friendly way for drivers in Springdale and across Northwest Arkansas, from Rogers and Lowell to Fayetteville and beyond.

GMC Warranties at a Glance

Every new GMC comes with a set of factory warranties designed to protect key parts of your vehicle. Here’s a quick look at what most owners receive:

  • 3-year/36,000-mile Bumper-to-Bumper coverage
  • 5-year/60,000-mile Powertrain warranty
  • Federal or California Emissions warranty
  • Roadside Assistance
  • Courtesy Transportation during warranty repairs
  • Corrosion and Rust-Through protection
  • First maintenance visit included with new GM vehicles

Below, we take a closer look at what these warranties mean for Springdale drivers.

Bumper-to-Bumper Limited Warranty

This warranty lasts 3 years or 36,000 miles and covers most components on your GMC if a defect causes a part to fail. It also includes towing to the nearest GM dealership, so if you run into an issue near I-49 or Don Tyson Parkway, you’re covered.

What’s Covered

  • Most vehicle systems and components
  • Tire coverage for defects
  • Towing for repairs covered under warranty

What’s Not Covered

Normal wear items, routine maintenance, and light noises or vibrations aren’t included, but our service team can help you understand what qualifies and can walk you through the next steps if something feels off.

If you’re newer to vehicle ownership, we also explain common automotive terms on our site so phrases like “wear item” or “manufacturer defect” feel clearer.

Powertrain Limited Warranty

Your powertrain warranty covers the major components that move your GMC down the road. Most models include 5 years or 60,000 miles of protection.

What’s Covered

  • Engine: Block, heads, timing components, internal lubricated parts
  • Transmission/Transaxle: Case, internal lubricated parts, seals, gaskets, electrical components
  • Drive Systems: Axles, CV joints, bearings, internal lubricated parts

What’s Not Covered

Items such as sensors, wiring, connectors, coolant, and hoses fall outside the powertrain warranty. If you want to keep major components running smoothly, we offer helpful maintenance guidance that can make long-term ownership easier.

Emissions Control System Warranty

Your GMC also includes emissions coverage. The exact warranty depends on whether your vehicle follows federal emissions standards or California’s more detailed regulations.

Federal Emissions Warranty

  • 2 years/24,000 miles for most emissions components
  • 8 years/80,000 miles for catalytic converters and control modules

California Emissions Warranty (if applicable)

  • 3 years/50,000 miles for most components
  • 7 years/70,000 miles for select items
  • 15 years/150,000 miles for some TZEV models

If you’re unsure which emissions warranty your GMC has, especially if the vehicle originally came from another state, our team can take a quick look and explain how your coverage applies here in Arkansas.

Roadside Assistance

GMC’s Roadside Assistance program runs 24/7. Whether you’re dealing with a flat in Springdale, need a jump-start in Fayetteville, or end up stranded along I-49, help is available.

Services may include:

  • Towing
  • Vehicle unlock assistance
  • Flat-tire changes
  • Jump-starts
  • Emergency fuel delivery

It’s a security blanket you hope to never use but are glad to have.

Courtesy Transportation

If your vehicle needs a warranty-covered repair, you may qualify for alternate transportation or reimbursement for certain travel expenses. When you schedule your service appointment, we’ll walk you through what options are available that day.

Corrosion & Rust-Through Protection

Corrosion Protection

Coverage typically lasts 3 years or 36,000 miles, depending on the model.

Rust-Through Protection

Usually 6 years or 100,000 miles, covering perforation through the metal panel.

Northwest Arkansas sees its fair share of humidity and seasonal weather, so these protections offer long-term confidence for Springdale owners.

First Maintenance Visit

Your first scheduled maintenance visit is included when you buy or lease a new GM vehicle. This visit typically includes:

  • Oil change
  • Multi-point inspection
  • Tire rotation

If you want to keep up with your GMC beyond that first visit, our service department will help extend your vehicle’s life and reduce repair surprises.

How Warranty Repairs Work at Crain Buick GMC of Springdale

When you bring your GMC to us for warranty work, here’s what you can expect:

  1. A GM-certified technician performs a full diagnosis.
  2. If the repair is covered, related diagnostic fees are refunded.
  3. We’ll explain timing, needed parts, and everything you should expect.
  4. Loaner or rental options vary based on availability.
  5. Recall repairs are always free when completed at a GM dealership.

If you’re thinking ahead about long-term ownership or budgeting, we also explain how different financing choices and available protection plans can support your needs.

Additional Protection Plans

GMC offers optional plans at the time of purchase or lease, including:

  • Extended protection plans
  • Prepaid maintenance plans
  • Tire and wheel protection

And if you ever decide to sell your current vehicle instead of trading it in, you can easily see how the Crain Buys Cars program works right on our website.

Helpful Extras for GMC Owners

Many owners enjoy earning points through My GMC Rewards, which can be used for service, accessories, and more. If you’re curious about newer driver-assist tech, we also explain how Super Cruise works on compatible GMC models.

And when you’re ready to experience a GMC in person, scheduling a test drive is simple, whether you’re coming from Springdale, Johnson, or anywhere in NWA.

FAQ: GMC Warranty Basics for Springdale Drivers

Q: Do warranty repairs need to be done at a GM dealership?
A: Yes. Warranty repairs must be completed at an authorized GM dealership like Crain Buick GMC of Springdale.

Q: Is recall work always free?
A: Yes, recall repairs are always covered at no cost.

Q: Does the warranty transfer if I sell my GMC?
A: Most GMC warranties transfer automatically to the next owner.

Q: Are loaner vehicles guaranteed?
A: Loaner availability can vary, but we’ll explain your options when you schedule service.

Q: Is routine maintenance included in the warranty?
A: Only the first scheduled maintenance visit is included. Future maintenance is the driver’s responsibility.